Nobody Told Me That!

This is a fantastic podcast and I strongly encourage you to check it out.

Unlike many dental related podcasts she has a nice calm non irritating voice and demeanor, which is very refreshing. The subjects covered are always on point ...

I have been searching for a good show to listen to pertaining to dental. I am a front office staff member and love all of your podcasts! Very informative and interesting.

Teresa Duncan has a wealth of knowledge that she skillfully articulates so listeners with varying levels of experience can absorb and apply for themselves. Content is current, relevant, and important.

Teresa highlights all aspects of the world of dentistry and more in this can't miss podcast! She brings insightful advice and information that is helpful to anyone that listens!

I have been a fan of Theresa for a long time and love the content she covers. Unlike many dental related podcasts she has a nice calm non irritating voice and demeanor, which is very refreshing. The subjects covered are always on point.

She does a GREAT job with interviews and it's nice she's starting to tackle some topics solo.

Every episode I listen to I come away with at least one piece of new information. Teresa is a great host, has great guests and the most relevant topics no matter your role in dentistry.

Every episode is packed with a deep dive into industry changes, challenges and things we didn't know we need to know. Love Teresa's style and she can make even a dry topic entertaining. Thanks for all you do.

Teresa speaks directly to people in my role — insurance coordinators, billing managers, front desk staff — in a way that almost no other dental podcast does. The insurance and coding content has helped me do my job better and have more confident conversations with patients and insurers.

I recommend it to every new admin hire.

The title says it all. Every episode covers something fundamental about running a dental practice that nobody explicitly teaches you — insurance credentialing, coding compliance, front desk performance metrics, billing dispute management.

I went back and listened to the entire archive before opening my practice. Worth every minute.

I have worked in dental billing for 15 years and Teresa Duncan is one of perhaps three people producing content who genuinely understands the compliance, coding, and legal dimensions of dental billing. Every episode is dense with specific, accurate, immediately applicable guidance.

The back catalog is a goldmine. Essential for anyone in dental billing or practice administration.

I wish I had found this podcast before I opened my practice. Teresa covers the operational and financial realities of running a dental business that dental school never touched — insurance credentialing timelines, coding for new patients, managing billing disputes, and front desk KPIs.

I went back and listened to every episode in the catalog before opening. Money well spent (again, it's free). This is the podcast that teaches you what nobody told you.

I've worked in dental billing for 12 years and Teresa Duncan is one of the few people producing content who actually understands the complexity and compliance side of the job. Her podcast isn't flashy but it's packed with real, specific, applicable guidance on insurance coding, audits, credentialing, and front office systems.

The episode on avoiding common billing compliance mistakes has saved our practice from serious issues. This is a podcast I recommend to every new hire in our billing department. Invaluable.

Consistently one of the best dental podcasts I listen to. Great guests, great content.

Found this podcast recently and have been binging episodes. Solid dental content.

Hard to listen to with inconsistent audio levels. Content might be good but I can barely hear it.

Some episodes are fantastic, others feel like filler. Inconsistent quality overall.

Consistently one of the best dental podcasts I listen to. Great guests, great content.

Some episodes are fantastic, others feel like filler. Inconsistent quality overall.

Good interviews and useful tips. My only complaint is episodes sometimes go off topic.

Genuine, practical advice from someone who clearly knows the industry well.

Stopped listening after 5 episodes. All surface-level advice that you can find in any blog post.

Don't know why more people don't talk about this one. Genuinely useful content every week.